Privacy
Privacy policy
How we handle information when you visit our website, purchase a digital product or contact customer support.
Information we collect
When you purchase an online digital product or web-app access, we may receive your name, email address, order details, payment status and transaction reference from you or the checkout provider. When you contact customer support, we receive the contact information and message content you choose to provide.
How we use information
We use this information to process and confirm transactions, deliver purchased web-app access by email, provide customer support, maintain purchase records, prevent misuse and operate and secure the website.
Payments and third-party services
Payments are completed through third-party checkout and payment processors. We do not receive or store full card numbers, CVV codes, UPI PINs or online-banking credentials. Payment processors handle payment information under their own privacy policies and may share transaction status and references with us so we can fulfil your purchase.
Website operation and security
Our hosting and website service providers may process necessary technical information, such as IP address, browser or device information, request times and security logs, to deliver the website, diagnose errors and protect it from fraud or abuse. The website may use cookies or browser storage required for essential functions.
Sharing and retention
We share information only with service providers needed for checkout, payment processing, hosting, email delivery, product access and customer support, or when required by law. We retain information for as long as reasonably needed to provide access, support purchases, maintain business and tax records, resolve disputes and meet legal obligations. Providers may apply their own retention periods.
Your choices
You may ask for access to, correction of or deletion of personal information we control by emailing customersupport@onlineinfog.com. Some transaction information may need to be retained for legal, accounting, fraud-prevention or support purposes.
Changes
We may update this policy as our products change. The version published on this page is the current one.
Contact
onlineinfoG · customersupport@onlineinfog.com · GSTIN 27AMRPD7210Q1ZJ · Udyam UDYAM-MH-18-0396189