Delivery information

Digital Delivery Only

Every product sold on this website is a digital/electronic product. Nothing is shipped physically.

How delivery works

  1. Choose a product — Browse website products and pick the digital product that fits your work.
  2. Pay on a secure gateway — Checkout opens on a trusted external payment provider — UPI, cards or netbanking.
  3. Receive digital delivery — Your product access is delivered electronically after payment.

Delivery method

  • Product access for asset packs, templates and tool files.
  • Web app access for apps and web tools that run in your browser.
  • Delivery is sent to the email address you provide at checkout.

Delivery time

Delivery is normally immediate once the payment provider confirms your payment. In rare cases where a provider marks a payment as pending, delivery follows as soon as confirmation is received.

No shipping charges

Because there is no physical product, there are no shipping fees, courier tracking numbers or delivery addresses. Applicable taxes are shown by the payment provider.

If you did not receive your product

Check your inbox and spam folder first, then email customersupport@onlineinfog.com with your payment reference. We respond within 1 business day. See also our refund & cancellation policy.